Questions and answers
Questions / Answers
❓ What are your delivery times?
For items in stock
The preparation time is usually 2 working days maximum.
It can exceptionally be extended by 2 to 3 days in the event of a reprint.
For custom stickers
Preparation and manufacturing can take up to 8 working days.
Printing is done once a week on a professional large format printer (1,30 m).
Shipping method
All our stickers weigh less than 20 grams.
They are therefore shipped exclusively by letter via the postal service, without an alternative option, in France as well as internationally.
Estimated delivery times (La Poste)
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France (green stamp): 3 5 working days
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Europe: 6 to 15 working days
👉 In summary, for an order delivered in France:
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up to 2 working days preparation
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and 3 to 5 open days postal delivery
⚠️ Postal delivery times may vary and be exceptionally longer (periods of high activity, strikes, bad weather, saturation of sorting centres, etc.).
Despite our best efforts, we cannot be held responsible for delays caused by postal services.
❓ What to do in case of a delivery delay?
Si 2 to 3 business days after the estimated date If you still haven't received your order, please contact us by email at the following address:
Please reserve the use of Please specify your order number in your message.
We will respond to you within 24 business hours.
❓ What happens to the images of my personalized items?
The images used for personalized items are handled with care.
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They are removed from the site after shipment of the order
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They are then stored on a secure external storage device only if a reprint is needed
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They are stored for 6 monthsthen permanently deleted
No images are used for commercial purposes or shared with third parties.