Questions and answers

Q: What are your delivery times?

A:
For items in stock, the preparation time is generally 2 working days maximum (it sometimes happens that it is extended by 1 or 2 days in the event of reprinting).
For custom stickers, preparation and manufacturing can take up to 8 working days (we print once a week with a professional 1,30 m wide printer).

As our stickers weigh less than 20 grams, they are exclusively shipped by mail LETTER via POST OFFICE, without any other shipping option, and this in all countries.

As a general rule, normal delivery times in France (green stamp) vary between 2 to 4 days, depending on the area, and between 6 to 15 days in Europe.
So, in France, after your order, here are the expected delivery times in working days: - 2 days max. for preparation
- 2 to 4 days max. for delivery by La Poste.

Please note, however, that postal times can vary considerably, sometimes up to 10 days BETWEEN.
Despite our best efforts, we cannot be held responsible for postal delays.

Q: What to do in case of late delivery?

A:
If 2 or 3 days after the expected delivery date you still have not received your order, contact us by email at the following address:
contact @ stickerscb.com.
Don't forget to mention your order number.
We will respond to you within 24 hours (working days).

Q: What happens to the images of your personalized items?

A:
All images of your personalized items are deleted from the site after the order is sent and stored on an external hard drive for possible reprinting. They are kept for 6 months and then permanently deleted.