Shipping Policy


Place of delivery 
In principle, the delivery of the Products will take place, after registration of the payment for the Order, to the delivery address indicated by the Customer during the placing of the Order. An email will be sent to the Customer to announce the shipment of the Products. 

Participation in preparation and delivery costs The amount inclusive of all taxes (TTC) of the Customer's contribution to the costs of logistics preparation (processing; shipping) and delivery of the Order will be indicated to the Customer before the final validation of the Order. 

Delivery time 

The delivery time will be indicated to the Customer during the Order process, prior to the validation of the Order and before payment. 
In any case, the maximum delivery time is thirty (30) working days from the Order of the Product, unless otherwise indicated to the Customer before placing the Order. 

If an Order contains Products that can be delivered on different dates, the Customer will receive their order at once according to the latest delivery time. 

In the event of late delivery, the Customer may terminate the sale under the conditions provided for in Article L.114-1 of the Consumer Code, provided that the observed delay in delivery is not attributable to the Customer, in particular in the event of impossibility of delivery (lack of address, impossibility for the postal services to access the letter box ...) to receive delivery. 

Effect of delivery 
The transfer of ownership and risk occurs when the customer receives his delivery in his letter box.
La petite Boutique de Nice airlock cannot be held responsible for any events that may occur after the post has been deposited by the postal services in the customer's letterbox.

Without prejudice to the period available to the Customer to exercise his right of withdrawal, upon receipt of the Products, it is the Customer or the recipient's responsibility to ensure that the Products delivered correspond to his Order, and to check the condition and conformity. of the Products in relation to its Order. 
If, during delivery, the exterior appearance of the package / mail is not perfect, the Customer or the recipient of the Products will open the package in the presence of the carrier in order to check the condition of the Products.
Otherwise, the customer will take pictures of the envelope received, before opening, for proof of the deterioration of the envelope.

Without prejudice to the guarantees from which the Customer benefits under Article 9, for any claim relating to an apparent defect or damage during the delivery of the Product, the Customer must contact Customer Service as soon as possible. in order, to preserve the rights of La Petite Boutique de Nice vis-à-vis the carrier, and on the other hand, in the event that the Product is still in the possession of the Customer, initiate the return procedure under the conditions provided in article 9.4. 

In the event of a refusal to deliver or return the Product for the reasons referred to in the previous paragraph, the Customer may request a new delivery or the cancellation of his order under the conditions of article 9.1.3.