Shipping Policy

 

We deliver your purchases worldwide.
1) Our delivery rates vary according to the country of destination and the weight of the orders.
2) Regarding stickers (stickers) all items under 50 grams are shipped by mail LETTER in every country
3) The mail being at the expense of the posts, the delivery times can only be indicative and are likely to be lengthened according to the operation of the various postal centers.
4) The time for preparing and shipping orders for items in stock is max. 2 working days.
5) The articles personalized at the request of the customer require a maximum delay. of preparation & manufacture of 7 working days.

Claim:
The mail being at the expense of the posts, the delivery times can only be indicative and are likely to be lengthened according to the operation of the various postal centers.

In accordance with article L216-1 to L216-6 of the code of Consumer Code , no refund can be requested within 30 days from the day of shipment (the shipment is notified to you by email, the same day) 

For all requests concerning orders or deliveries, please send your requests by email to customer service: contact@stickercb.com
Do not forget to specify your order number.

Place of delivery 
In principle, the delivery of the Products will take place, after registration of the payment of the Order, to the delivery address indicated by the Customer during the placing of the Order. An e-mail will be sent to the Customer to announce the shipment of the Products. 

Participation in preparation and delivery costs The amount, all taxes included, of the Customer's participation in the costs of logistical preparation (processing; shipping) and delivery of the Order will be indicated to the Customer before the final validation of the Order. 

If an Order contains Products deliverable on different dates, the Customer will receive his order at once according to the latest delivery time. 

In the event of late delivery, the Customer may denounce the sale under the conditions provided for in Article L.114-1 of the Consumer Code, provided that the late delivery noted is not attributable to the Customer, in particular in the event of impossibility of delivery (lack of address, impossibility for the postal services to access the mailbox, etc.) to receive his delivery. 

Effect of delivery 
The transfer of ownership and risks occurs when the customer receives his delivery in his mailbox.
STICKERCB.COM sas cannot be held responsible for events that may occur after the deposit by the postal services in the customer's mailbox.

Without prejudice to the period available to the Customer to exercise his right of withdrawal, upon receipt of the Products, it is the responsibility of the Customer or the recipient to ensure that the Products delivered correspond to his Order, and to check the condition and conformity of the Products in relation to his Order. 
If, upon delivery, the external appearance of the package/mail is not perfect, the Customer or the recipient of the Products will open the package in the presence of the carrier in order to check the condition of the Products.
Otherwise, the customer will take photos of the envelope received, before opening, as proof of the deterioration of the envelope.

Without prejudice to the guarantees enjoyed by the Customer under article 9, for any claim relating to an apparent defect or damage during the delivery of the Product, the Customer must contact Customer Service as soon as possible. in order to preserve the rights of STICKERCB.COM vis-à-vis the carrier, and on the other hand, in the event that the Product is still in the possession of the Customer, initiate the return procedure under the conditions provided for in 9.4. 

In the event of a refusal of delivery or return of the Product for the reasons referred to in the previous paragraph, the Customer may request a new delivery or the cancellation of his order under the conditions of article 9.1.3.