Questions answers

Q: What are your deadlines Delivery ?

A: The order preparation time for items in stock is max. 2 working days.
Custom stickers require a max. of preparation & manufacture of 7 working days max. We print once a week on a 1,30 m wide professional printer) 

Regarding stickers (stickers) all orders under 50g are shipped by mail LETTER postal in every country.
Items weighing more than 100 g are shipped by carriers chosen according to their speed of delivery and according to the address of the recipient. (Colissimo, UPS...) Packages shipped with a tracking number.
We favor carriers who can meet a maximum deadline. 72 hours worked

Since mail is the responsibility of the post office or carriers, delivery times can only be indicative and are likely to be extended depending on the operation of the various processing centers (strikes, end-of-year celebrations, holidays, etc.) ) ..

Normally, the postal delivery time (green stamp) in France is 2 or 3 days depending on the area and 5 to 8 days in Europe.
Our delivery time in working days max. in France, after placing your order:

2 days Max. of preparation + 2 to 3 days Max. delivery by post.


Q: What to do in case of late delivery?

A: If 2 or 3 days after the presumed delivery time you have not received your order
Contact us by mail:

We will respond to you by e-mail within 24 hours (working days).


Q: What happens to the images of our personalized items?

A: We manufacture in Nice (France), all images are removed from the site after sending and stored on an external hard drive for possible re-printing.
They are crushed and destroyed after 6 months