SHIPPING
Shipping of your purchases
Delivery costs vary depending on the country of destination and total weight of the order.
They are indicated before order confirmation.
Shipping method
For all orders of stickers weighing less than 100 gramsThe shipment has been made exclusively by letter via the postal serviceboth in France and internationally.
No other delivery options are offered for this type of shipment.
Since the shipments are handled by the postal services, the Delivery times are given as an indication only. and may be extended depending on the operation of the sorting centers (periods of high activity, strikes, logistical constraints, etc.).
Preparation times
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Stock items : preparation under 2 working days maximum
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Personalized items : preparation and manufacturing time can take up to 10 working daysincluding creation, manufacturing, packaging and shipping
Claims and delivery tracking
In accordance with the articles Articles L216-1 to L216-6 of the Consumer CodeThe shipping date of your order will be notified to you by email on the day of dispatch.
If you have a abnormal delivery delayWe invite you to contact us so that we can check the situation with the postal service and offer you a suitable solution.
⚠️ As postal delays are beyond our control, no claims can be processed until a reasonable time has passed since the date of dispatch.
Contact – Customer Service
We favor the communication via email, in order to ensure effective monitoring and clear traceability of exchanges.
(I.e. contact@stickercb.com
We are committed to responding to all email inquiries within 24 business hours.
For any questions regarding an order or delivery, please Please specify your order number in your message.